Oficinaempleo

Descripción de la empresa

Adecco, líder mundial en el sector Recursos Humanos, ofrece un servicio integral especializado en todas las áreas: selección, trabajo temporal y fijo, externalización de servicios, formación, prevención de riesgos... descripción completa; laborales, gestión de carreras, consultoría y outplacement.

La presencia de Adecco en 70 países garantiza un profundo y amplio conocimiento de cada sector y de cada mercado. Su estructura mundial permite ofrecer un servicio homogéneo en los cinco continentes.

La estrategia de especialización por perfiles profesionales cualificados adoptada por Adecco durante el 2007 se ha llevado a cabo con éxito y sigue en marcha con la apertura de nuevas delegaciones especializadas y Career Centres, espacios en los que el candidato puede satisfacer todas sus necesidades laborales gracias a los consultores que lideran estos centros.

Descripción empleo

Adecco TT is looking for a Customer Service for an company leading global engineered materials company, focused primarily on the production of nonwovens for the hygiene, wipes, medico/al, and industrial markets.

That position provide technical support to existing clients, prospects, and the commercial and distribution network.
Enlarge customer satisfaction by facilitating sales process being a competitive advantage.

Task:

- Customer support, technical proposals to meet their needs and demands with a marked commercial profile.
- Maintain a continuous flow of customer information via telephone or e-mail, to understand their level of satisfaction, and their future requirements.
- Order entry and order progress
- Coordinate the planning of shipments
- Claim handling, entry and progress
- Satisfy customers requirements before and after sales.

Competences:
- Fluent in English and French.
- Ability to work under pressure.
- Planning and organisation.
- Good communicator
- Good time management
- Self awareness and control
- Persuasiveness
- Good negotiation skills
- Focused on results and continuous improvements.
- Ability to deal with situations impartiality.
- Proactive and innovative; dynamic hands on style.
-Ability to identify problems, obstacles and opportunities and to take action to resolve them.
- Willingness to work towards the achievement of tasks, commitments or obligations assigned by their superiors.
- Analysis and resolution of conflicts.
- Technology: Use of computer tools such as ERP, Office and reporting systems.

Conditions:
- 3 mounths by Adecco and then work directly with the company.
- Full time position

Requisitos

- Fluent in English and French.

Cualificación necesaria

FP I

Experiencia necesaria

Localización empleo

Vacantes: